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Support

Stack Escape: Lava Climb

Contact

For technical help, feedback or privacy requests, email khaskhelilabs@gmail.com.

Please include your device model, operating-system version, game version and a short description of what happened. Do not send passwords or authentication codes.

Controls

Progress and account help

Core progress is saved locally on the device. Guest play does not require an account. Signing out disconnects the current provider without automatically deleting local progress.

To erase local gameplay data, open Settings in the game and select Reset progress. You may also remove all local data by deleting the app.

Audio troubleshooting

Check Music and Sound in game Settings, raise the device media volume and confirm that Silent Mode or Focus settings are not suppressing audio.

Privacy

Read the Stack Escape privacy policy.